STAFFWORKS Employment Solutions A ULG Company is currently seeking an experienced CSR professional for our client in the Downtown Indianapolis area. This is a temporary to direct opportunity.
You have two options to register with STAFFWORKS!
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Click Apply Now!
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Contact the STAFFWORKS office (317.202.5000) to schedule a time in our office to complete the online application and interview
Responsibilities:
Answer incoming telephone calls, determine purpose of call and respond to inquiries regarding services offered by client
Retrieve messages from voicemail and respond or forward to appropriate personnel
Take and enter message information into the computer system detailing specific data for personnel
Welcome onsite visitors, determine nature of business and announce client to personnel
Speak with customers, clients, residents and/or public by phone or in person
Copy information from forms, along with receiving and logging client data
Address complaints and inquiries in a calm and processional manner
Contact clients, residents, vendors and/or public to resolve questions or obtain missing data
Compare data entered with source documents, or re-enter data in verification format on screen to detect errors and make corrections
Compile, sort and verify accuracy of data
Keep accurate records of work completed
Perform other clerical duties as needed, such as filing, photocopying, and collating
Requirements
Training in Section 8 eligibility, rent calculation, and occupancy a plus.
Ability to deal effectively with situations that require tact and diplomacy.
Must be able to multitask effectively.
Must have HS Diploma or GED
Six (6) months related experience
Must possess a valid driver’s license to legally drive in the state of Indiana, and personal vehicle insurance.
Must be a Marion County resident, or willing to relocate to Marion County.
