CSR Position with Section 8

Date Posted:10/22/2018

Location:Indianapolis, IN


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STAFFWORKS Employment Solutions A ULG Company is currently seeking an experienced CSR professional for our client in the Downtown Indianapolis area. This is a temporary to direct opportunity.

 

You have two options to register with STAFFWORKS!

 

  1. Click Apply Now!

  2. Contact the STAFFWORKS office (317.202.5000) to schedule a time in our office to complete the online application and interview

 

Responsibilities:

Answer incoming telephone calls, determine purpose of call and respond to inquiries regarding services offered by client

Retrieve messages from voicemail and respond or forward to appropriate personnel

Take and enter message information into the computer system detailing specific data for personnel

Welcome onsite visitors, determine nature of business and announce client to personnel

Speak with customers, clients, residents and/or public by phone or in person

Copy information from forms, along with receiving and logging client data

Address complaints and inquiries in a calm and processional manner

Contact clients, residents, vendors and/or public to resolve questions or obtain missing data

Compare data entered with source documents, or re-enter data in verification format on screen to detect errors and make corrections

Compile, sort and verify accuracy of data

Keep accurate records of work completed

Perform other clerical duties as needed, such as filing, photocopying, and collating

 

 

Requirements

Training in Section 8 eligibility, rent calculation, and occupancy a plus.

Ability to deal effectively with situations that require tact and diplomacy.

Must be able to multitask effectively.

Must have HS Diploma or GED

Six (6) months related experience

Must possess a valid driver’s license to legally drive in the state of Indiana, and personal vehicle insurance.

Must be a Marion County resident, or willing to relocate to Marion County.



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